Students
Our Help Desk can assist with account, wireless, and other issues. We even provide limited support for you personal equipment problems:
-
Log in to https://support.sou.edu to submit a help ticket.
-
Call the IT Help Desk at (541) 552-6900 or email helpdesk@sou.edu
-
Stop by in-person during our posted hours of operation.
The IT Helpdesk is located on the first floor of the Main Computer Lab building. You can find it on the campus map.
Faculty and Staff
Your Computing Coordinator is your single point of contact for technology assistance. Your Coordinator will provide you with professional, knowledgeable, and timely assistance for all your IT needs.
How to contact your Computing Coordinator:
If your Computing Coordinator is unavailable or for after-hours assistance, call the IT Helpdesk at (541) 552-6900, email helpdesk@sou.edu, or submit ticket by logging in at https://support.sou.edu.
Immediate response for classroom issues is available from the Classroom Hotline at extension (541) 552-8900 or through your Computing Coordinator.
Self Help
Many common problems are covered in our Knowledgebase at: https://support.sou.edu. Just click on the Knowledgebase button to browse through self-help articles by category, or use the built-in search feature to quickly find what you’re looking for.
Special Events
Plan ahead for your event by contacting your Computing Coordinator. We’ll make sure you are prepared with equipment, procedures, and answers to your technology questions.
Forms
Please visit our Forms page.
Contact IT
Email: helpdesk@sou.edu
Phone: (541) 552-6900
Support Website: https//support.sou.edu